How we handle your details.

The Children’s Language Centre (“CLC”, “we”) runs this website. This page explains what we collect when you ask for a consultation or enrol your family, why we collect it, who sees it, and what you can ask us to do about it. It is written to meet our obligations under the Nigeria Data Protection Act (NDPA).

What we collect

When you ask for a consultation, only what the enquiry form asks for: your name, your phone or WhatsApp number, your neighbourhood — and, if we do not serve your area yet, the area you tell us you are in —your child’s age, and anything you choose to write in the optional message box. You may also give usyour email address, which is optional — we use it only to send you a confirmation that we received your request. Nothing else is requested, and the only required fields are your name, your number, your neighbourhood and your child’s age.

Alongside your answers we record the date and time of your submission, the wording of the consent notice you were shown, your browser’s user-agent string, and the country your request came from. We keep those so we can show what was agreed and when, and to detect abuse of the form.

When you enrol your family, we collect: your name, your WhatsApp number, your email address if you choose to give it, your neighbourhood, your home address, each child’s first name and age, how much Yorùbá is spoken at home if you choose to tell us, the track, time and plan you choose, and later the payment confirmation details for your enrolment — a receipt number and whether it is paid. We record the version of the Parent Agreement you accepted and when, and the wording and version of the notice you were shown and when it was shown. We never collect card details on this website. We take online payments through Paystack. Paystack handles your card and payment details; CLC does not store them. SeePaystack’s privacy policy.

Why we collect it

We use your name, phone number and email only to contact you about your consultation. We never sell or share your details.

We use your details, your home address and your children’s first names and ages only to arrange and deliver your sessions. Your assigned tutor sees what they need for the sessions, and no one else. We never sell or share your details.

Concretely: we use your phone number to reach you on WhatsApp to arrange your 15-minute consultation, your neighbourhood and your child’s age to tell you honestly whether we can serve your family yet. If you are outside the areas we serve, the area you name is used only to decide where to open next. We also use your email address — if you gave us one — to confirm that your request arrived. We do not send marketing email, and there is no mailing list to unsubscribe from.

If you enrol, your home address tells your tutor where to come, your children’s first names are for their Yorùbá Journey Passport and so your tutor can greet them, and their ages let us check the programme is the right fit.

Your child’s information

When you enrol we ask for a child’s first name only, and their age. We never ask for a surname, a school, a photo, contact details or a date of birth.

We ask for the first name so your tutor can greet your child by name and so we can make their own Yorùbá Journey Passport. We ask for the age so we can tell you honestly whether the programme fits. Nothing more is needed to run the sessions, so we do not ask for it.

Our forms are for parents and guardians. Children should not fill them in themselves.

Who can see it

CLC sees what you send us. If you enrol, the tutor assigned to your familyalso sees what they need to deliver your sessions — your name and number, your address, and your children’s first names and ages — and uses it for the sessions only.

Your enquiry is stored in a Cloudflare D1 database in Cloudflare’s network, and a copy is emailed to the CLC team through Resend so we can reply to you quickly. Those two providers process the data on our instructions and for no other purpose. We do not sell your details, and we do not share them with advertisers or other families.

Analytics and advertising

We use Cloudflare Web Analytics to count visits. It is cookieless, does not build a profile of you, and does not follow you to other sites.

We also run advertising, so this website carries Google’s advertising tag (gtag.js). It sets cookies in your browser and tells Google that a visit came from one of our adverts, so we can see which adverts bring families to us. That means Google receives your IP address and information about the pages you visited here, and it may connect that to your activity on other websites. We do not send Google your name, your phone number, your email address or anything you typed into the enquiry form.

The enrolment page, the Parent Agreement and the payment screens carry no advertising tags and no analytics. They do use Cloudflare Turnstile, which checks that a form is being sent by a person rather than an automated program, so that your details sit in a list that has not been flooded with spam.

[To be confirmed before launch: whether a consent banner is required.]Cloudflare Web Analytics alone needed no banner. Advertising cookies are a different matter under the NDPA, and this is a decision that needs a human, not a developer. Until it is settled, you can block or delete these cookies in your browser settings, and you can opt out of personalised Google advertising atadssettings.google.com.

How long we keep it

[To be confirmed before launch.] We intend to keep enquiry records only as long as we need them to respond to you and to keep a record of consent, and to delete them after that period.

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. You can also withdraw your consent at any time — tell us and we will stop contacting you and remove your details.

To do any of that, message us on WhatsApp or email info@childrenlanguagecentre.com.

Who is responsible, and how to complain

[To be confirmed before launch: the named data controller and the contact details for complaints, together with the route to the Nigeria Data Protection Commission if you are not satisfied with our response.]

Changes to this page

If we change how we handle your details we will update this page. The status of this document is shown at the top.